Spring Hotels
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Our hotels in south Tenerife
Spring Hotels is a hotel chain with six hotels in the south of Tenerife, between Los Cristianos and Playa de las Américas. Choose the one that suits you best.
Hotel Arona Gran
Hotel Bitácora
Hotel Cleopatra Palace
Hotel Mediterranean Palace
Hotel Sir Anthony
Hotel Vulcano
Booking with us has its advantages
Best price guaranteed
The best rate, on our official website and through our contact center.
Free cancellation up to 24 hours before
If your plans change, cancel at no cost up to 24 hours before you arrive.
Rooms you won't find elsewhere
Some of our best rooms aren't on other websites: you can only book them with us.
Free shuttle from Tenerife South Airport (TFS)
Stay 7 nights or more and book your round-trip transfer between the airport and your hotel for free.
Schedules and conditions ›A little something waiting for you
Chocolates and a complimentary drink in your room to celebrate your arrival.
Perks at Hard Rock Cafe Tenerife
As a Spring Hotels guest you get a discount at Hard Rock Cafe Tenerife and a lunch menu just for you.
See Hard Rock Cafe Tenerife ›Holiday packages tailored to you
-10%
Applied automatically when you book Flight + Hotel directly on our official website. No codes, no small print.
And for stays of 7 nights or more, you can book the shuttle between Tenerife South Airport (TFS) and your hotel for free.
A step beyond the ordinary
An exclusive space on the rooftop of our hotels where an infinity pool, jacuzzis, sun loungers and Balinese beds turn your visit into an unforgettable experience.
Tenerife at Heart
We are locals, and no one is better placed to show you this wonderful destination.
Four stars shining like five.
We hold the highest quality standards within the 4-star category.
People lovers
We want to get to know you and make your stay a warm, personalised experience.
At Spring Hotels there is a perfect sporting activity for you. Spring in Motion is in our DNA: to challenge your limits, break down your barriers, reach your goals and bring you physical and mental wellbeing throughout your holiday.
About us
Spring Hotels is not just another hotel chain. We are not simply a place to stay. Spring Hotels lives in an eternal spring, just like its hotels, all of them in Tenerife. We are the perfect host when it comes to giving you a unique experience from start to finish, with one clear goal: to reveal the secrets and hidden corners of the Tenerife you are looking for.
Real reviews from Spring Hotels guests
All reviews![]()
Tripadvisor
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David Clark1 days agoTrustindex verifies that the original source of the review is Google.
Brian Lucia will
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Molly Gilbert2 days agoTrustindex verifies that the original source of the review is Google.
We arrived here Friday and wow, what can I say, this hotel has ticked all the boxes for us. As a family with x2 young children the hotel put us in a very good sized room and there was a travel cot waiting for us, the rooms are so clean and the views are amazing. The location is perfect just off the golden mile but within walking distance of Costa Adeje & los cristianos. The staff are incredible and you are always made to feel welcome, around the pool, in the evening and while dining in the restaurant, the mini disco and evening entertainment is really good here, they get all the children involved and even put on face painting in the funbar. This was our first time at Bitacora but certainly won’t be our last, they have 3 pools across the hotel and all 3 are amazing for children and adults (they also have water slides) this is defiantly one to add to your list in Tenerife.
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Péter Herceghalmi4 days agoTrustindex verifies that the original source of the review is Google.
The hotel is fantastic and in a great location; both the black sand beach and the white sand beach are within a 10-minute walk. Rooms: Comfortable beds, daily cleaning, and the staff are incredibly friendly! Restaurant: Varied breakfast and dinner options—we used the poolside snack bar for lunch, which suited us perfectly. The food is delicious, offering a wide range of flavors; a real plus is the dedicated breakfast corner for lactose-free and gluten-free items (cold cuts, cheese, milk, etc.), giving it an "ultra all-inclusive" vibe reminiscent of Turkey. Pool: There were plenty of sun loungers, so reserving one wasn't necessary, and the pool water was pleasantly warm. Evening entertainment was excellent; a great bonus was the roaming waitstaff, allowing you to order drinks right from your table! I was left with three negative impressions: 1. At breakfast, there were three types of plant-based milk and one lactose-free option, yet during the day, none of the bars offered even lactose-free milk for coffee. While the restaurant did provide a glass even when closed, this really ought to be a standard offering at the bars! 2. Coffee... decent espresso was only available in the UP section; the other machines made such bad coffee that I think an Italian would have committed suicide over the taste :) 3. Cocktails... unfortunately, they couldn't even get the basics right; Mojitos and Cuba Libres aren't exactly difficult to make, but they didn't really pull it off—so I stuck to gin and tonic... Despite this, we’ll likely go back next year, because in terms of value for money, this hotel is a 5-star experience![]()
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Alan Middleton5 days agoTrustindex verifies that the original source of the review is Google.
Good food, fantastic location and friendly staff
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B10 KYN5 days agoTrustindex verifies that the original source of the review is Google.
Amazing kids entertainment. Darlynth was amazing with the kids and made the effort to remember them every time we went kids club. The hotel and staff are amazing and do as much as they can. They work really hard with the amount they have Todo. The evening entertainment is amazing. The all inclusive package is well worth it for a family. The kids can pick from the main restaurant or the pool side bar for food or snacks. Glad I pick this hotel over the others in the area. Rooms are clean and spacious for a family. As a family of 4 we did book with Jet2 and can't fault the out stay. Thanks again bitacora Tenerife 🌍👨🏼✈️✈️🐐
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Felix Hollenstein8 days agoTrustindex verifies that the original source of the review is Google.
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Ionela8 days agoVerified
☺Close to the beach, big room, nice view, good breakfast, polite staff, the hotel is very clean, quite hotel.. we can use the hotel towels at the beach. ☹Everything was excellent.![]()
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Nicola Mc Cabe8 days agoTrustindex verifies that the original source of the review is Google.
We recently stayed here for 11 days with our 7 month old. Our room was lovely, with a very comfortable travel cot, with lovely blanket and wrapped teddy which was a big hit. There was also towels and a mini toiletry set for the baby, this was a lovely touch. Our room was facing Cleopatra Hotel, and we had a lovely balcony. The are surrounding on the ground floor could do with some work as it is not very nice to look at but other than that everything was lovely. The hotel itself is absolutely gorgeous, with loads of space and seating areas both inside and out. We especially loved the ground floor with all the gorgeous plants. We paid for half board and the variety of food available was amazing, and we always had a lovely breakfast and dinner in the Pier restaurant. One evening we did go to the Italian on the premises, unfortunately this was disappointing, the started was undercooked and my main was cold and appeared to have been left under the lights for some time. The pool is fantastic, its huge and both ourselves and our baby really enjoyed it. It was so clean and we enjoyed the pool entertainment. The evening on the terrace was also very nice, entertainment for the kids followed with some for the adults. All of the staff were fantastic, and could not do enough for us. The hotel is very central with easy access to the beach, which is absolutely gorgeous. Overall we absolutely loved staying here, it was a brilliant introduction to travelling abroad with a small baby and we would love to return some day.![]()
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Kh Real9 days agoTrustindex verifies that the original source of the review is Google.
One of the most wonderful hotels I have ever stayed at. My family first visited several years ago, and I recently returned with my mother for a week-long holiday. It was every bit as special as we remembered. What really makes this hotel exceptional is the staff. Everyone is incredibly attentive, warm and genuinely friendly. There is a real sense of community here almost family-like, without the service ever feeling excessive or intrusive. The staff genuinely care about making you comfortable and are always ready to help or accommodate any request. The newly refurbished rooms are beautiful, spotlessly clean and extremely comfortable, with practically every amenity you could need. The pool area and gardens are also wonderfully maintained and such a relaxing place to spend the day. Breakfast was honestly one of the highlights: probably the best hotel breakfast I have ever had, with excellent quality and an amazing variety of food. The location is perfect as well: right by the beach and within very easy reach of restaurants, shops and everything around town, while the hotel itself remains peaceful and quiet. There really wasn’t anything significant we disliked. We had a couple of very minor issues when we first arrived, the telephone in one room wasn’t working properly and there was a small issue with the sink: but both were addressed immediately by the staff. If anything, the way these small problems were handled only reinforced how attentive and responsive the service is. It was such a lovely week with my mother, and this hotel made our holiday feel particularly special. I would happily return again and recommend it without hesitation.![]()
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Beverley Saunders12 days agoTrustindex verifies that the original source of the review is Google.
We have recently returned to Arona Gran for the third time and it is still our preferred hotel. Great relaxed, calm and quiet atmosphere from the moment you step into the hotel foyer. Especially impressive are the cascading tropical plants from the internal corridor balconies, and the relaxing sound of water flowing into the interior pool near the restaurant/bar/exit to pools area. Varied range of entertainment both during the day and evening. We enjoy Pilates and stretch/relax featuring Soundbath, as well as various aqua classes in one of the pools, and fun sessions of bingo/quizzes. Well equipped gym and studio have fabulous view over the sea. Fantastic entertainment/fitness team with Gloria/Miguel/Virginia are multi-lingual, always helpful and knowledgeable in their own discipline. Good variety of evening shows (two acts per night) to suit every taste. Especially enjoyable to watch on the outdoor terrace June-Early Oct, with beautiful sunset views beyond the floodlit pools. Excellent buffet style restaurant serving breakfast and dinner, with a wide range of delicious international dishes. Efficient and personable waiter service for drinks. Our breakfast favourite is the delicious, fluffy omelettes made to order in a couple of minutes! Fish and meat options also freshly cooked while you wait. We love eating outside on the restaurant terrace, which is popular - go early for a table!![]()
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Dan Powell13 days agoTrustindex verifies that the original source of the review is Google.
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katie m15 days agoTrustindex verifies that the original source of the review is Google.
Rachel, Julia and will are amazing! The most amazing experience ever!!! Me and my husband came for our holiday and I could not recommend enough! So much fun! We will definitely be coming back! Thanks again !!!!
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Peter16 days agoVerified
Hotel review ☺Prime location right on the beach front. Brilliant dining area with a resident piano player at breakfast. Exceptionally clean rooms. Wonderful outdoor & indoor pools. Very friendly staff. ☹My inclusive transfer from the airport wouldn't take our golf bags despite being a big enough vehicle, so I had to spend €35 on a taxi.
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Iva Repar16 days agoTrustindex verifies that the original source of the review is Google.
This was our first stay in Hotel Sir Anthony and we are delighted that we chose it. The room was beautiful, spotless and had gorgeous view to the beach. Room service was impeccable, we would get fresh, clean towels twice a day and if we needed extra amenities, they would deliver emidiatley. Breakfast in the hotel was fantastic. They were offering a la carte menu with plenty of different dishes as well as the buffet. We went to a Canari night dinner and we were surprised how tasty the food was. Every dish was made to present the best of Canary foods accompanied with tasteful local wine and Cava. We cannot complement hotel staff more. They went above and beyond to make our stay in a hotel feel like top luxury. With the biggest smile they would greet us every time they saw us and asked us if everything is okay or do we need anything. Everything we asked for, they would provide. Special thanks to Emir who was very professional and approachable. His knowledge about local and international cuisine is enormous. Emir has a good taste in food, he can recommend excellent restaurants that are not expensive or a tourist trap. Also, big thanks to Florina to welcome us with the biggest and warmest heart. She spreads a lot of positivity and happiness. In the end the biggest surprise was when hotel staff offered us courtesy room when checking out. They kept our luggage safe while we spend the day out before flying out and they gave us one of the room to shower and change before flight. We are highly recommending Hotel Sir Anthony as they offer privacy and luxury.![]()
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Karrie Smith18 days agoTrustindex verifies that the original source of the review is Google.
Sir Anthony was a clean, more quiet, modern alternative to the surrounding area that hosted the busy sidewalks, bars, stores and restaurants. (Altho we had the walkway just beyond our hotel!) Raul at the pool took care of those that needed assistance, and even brought lemon and honey to my husband who had a cold. Server Franyury was kind and service was excellent. The reception agent Floreta provided succinct assistance anytime we asked. Lastly Lewis at the bar was fun loving, kind to all, and served us quickly and efficiently. I would recommend this hotel.![]()
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Deb Finch18 days agoTrustindex verifies that the original source of the review is Google.
⭐️⭐️⭐️⭐️⭐️ Our Two-Week Stay at the Sir Anthony Hotel We’ve just arrived home after an amazing two-week stay at the Sir Anthony Hotel, where we stayed on a bed and breakfast basis in a top-floor room with our own plunge pool — and honestly, what a fabulous experience from start to finish! ❤️ From the moment we arrived, even though it was a late flight and we were tired and hungry, we were made to feel so welcome. We were asked what we would like to drink and were told about the 24-hour room service. We ordered a pizza to our room that first night and it was honestly one of the tastiest pizzas I’ve had in a long time! 🍕 Our room was absolutely beautiful — spacious, spotlessly clean and with everything you could need. There was plenty of wardrobe space, a TV, ironing board and iron, tea and coffee-making facilities, and large bottles of water in the lovely Sir Anthony glass bottles. And the bathroom… wow! 😍 As someone who loves a nice soak in the bath, I was absolutely thrilled to find a Jacuzzi bath with jets. My husband had the separate shower, and there were double sinks, a hairdryer and gorgeous-smelling hand wash, shampoo and conditioner. The products reminded me a little of Rituals and smelled amazing! We had a pool view with views towards the beach, so we really couldn’t have asked for a better view. It was beautiful throughout the day and such a lovely way to start and finish each day. 🌴☀️ 🍳 Breakfast Breakfast was fantastic. You could choose from the menu, but there was also a buffet if you fancied cereal, toast, fruit, pastries and more. The staff were brilliant and you were never left without a drink. After just a few days, they already knew our order — one latte and one iced latte! 😂❤️ That really made us feel so welcomed and looked after. And for anyone who likes their breakfast with a bit of HP Brown Sauce, you’re sorted! 😂 The English bacon and the full English breakfast were delicious — definitely everything you could want from a holiday breakfast. ☀️ Pool Area The pool area was lovely and, thankfully, there was no fighting for sunbeds! The pool attendant was absolutely amazing. He was so friendly, helpful and genuinely couldn’t do enough for you. Whether it was moving sunbeds so you could sit where you wanted, sorting umbrellas out or simply making sure everyone was comfortable, he was always there with a smile. He really deserves a special mention because his kindness and helpfulness didn’t go unnoticed. ❤️ ✈️ Leaving Day One thing I thought was particularly good was how the hotel looked after us on our final day. We had a late flight, so although we had to leave our room at 12 noon, the hotel was able to provide us with a room where we could shower and change before leaving later that afternoon. Our luggage was kept safe, and it meant we could enjoy a few more hours in the sunshine without having to spend the day feeling uncomfortable after checking out. Such a thoughtful service and something I think is really worth knowing about if you’re travelling on a late flight. ❤️ Would We Return? Absolutely! We’ve had such a wonderful two weeks at the Sir Anthony. The hotel is beautiful, the rooms are spacious and spotlessly clean, the food is lovely, the staff are friendly and attentive, and the location is perfect — close to everything while still giving you that feeling of having your own little luxury escape. We would happily recommend the Sir Anthony to couples, families or anyone looking for a beautiful hotel in a fantastic location. A huge thank you to all the staff for making our two weeks so special. You really did look after us, and we’ll definitely be returning! ❤️🌴☀️ Until next time, Sir Anthony… thank you for the memories! 🥂![]()
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Amy O'Riordan thecraftycailleach20 days agoTrustindex verifies that the original source of the review is Google.
Stayed here for 7 nights for our anniversary, really lovely hotel great location. We did the Up! Full package all inclusive which was great we go an extra special tasting dinner with that and also the summer party on the Friday night with a DJ and pool access until late. It was brilliant - we came as a couple but there was so much here for families too. Would highly recommend! The activities team were fantastic, special shout out to Pelayo! We look forward to returning 💕![]()
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Colin _20 days agoTrustindex verifies that the original source of the review is Google.
Great location, easy access to the Golden Mile and surrounding area. The lobby, reception area, is huge, three stories tall and very long, it’s very impressive as soon as you walk in. The room was a very good size, nice balcony looking over a pedestrian walk way to some bars and restaurants and the Golden Mile. The shower was very powerful and adjustable. The maid did an excellent job everyday. The restaurant for breakfast is the highlight, it is one of the best breakfasts I’ve ever had. The pool area was great, everyday we watched as it was cleaned. Don’t get up in the middle of the night for a sun-bed, there is absolutely no need. We never had any trouble getting a sun-bed, There is no problem with cockroaches or other insects. We never see one in eight days. The hotel is very clean. Check out is twelve. If you have a late flight there are courtesy showers available. You have to book them and can only have them for thirty minutes. You have a small room to yourself with shower, sink, shower gel, towels and hairdryer.![]()
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Yulia21 days agoVerified
☺Lovely spacious room with a balcony, located just a 5-minute walk from the beach and very close to restaurants,shops and a supermarket. The breakfasts and dinners served here were very varied with plenty of choices. Special thanks to the cleaning staff, who worked quickly and kept everything perfectly clean ☹The weak water pressure in the shower![]()
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Evelyn Tan22 days agoTrustindex verifies that the original source of the review is Google.
Great place!! We will come back again!
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Davy Mac22 days agoTrustindex verifies that the original source of the review is Google.
Excellent hotel, with good food. Clean rooms with wonderful views of Los Cristianos and Gomera. Would not hesitate to return.![]()
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Yaryna24 days agoVerified
☺A very lovely, clean,and quiet hotel, located just steps away from the wonderful Camisón beach and delicious restaurants.Despite the large number of rooms,it feels as though you are the only guests there: you rarely run into anyone in the elevator, and there are no lines at breakfast. The staff is polite and promptly handles all requests. The breakfasts are delicious and hearty—especially the churros and Spanish cava.The premises are secure and guarded.Housekeeping services are provided every day.There is nice live music with delicious cocktails near the reception in the evening, though I would recommend adding more seating.![]()
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Assem Temirbek24 days agoTrustindex verifies that the original source of the review is Google.
Great hotel, fully equipped with everything you need. Most importantly, our little son loved it here. Special thanks to the Kids' Club team for taking such good care of him. The only pity is that there is no loyalty program, as this is already our second stay
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Rebecca Vowles27 days agoTrustindex verifies that the original source of the review is Google.
The most beautiful hotel we’ve ever stayed in in Tenerife Naomi and Sandra were the best receptionist in the whole playas da Americas![]()
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Adrian Smith27 days agoTrustindex verifies that the original source of the review is Google.
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Jo Lewis28 days agoTrustindex verifies that the original source of the review is Google.
Virginia and the team made our stay perfect. This has been one of the best holidays we have had and the hotel was recommended by my parents who have been here before and we came back again because we needed a special holiday which we have certainly had being here. The hotel is beautiful. The rooms and all the facilities are amazing, well looked after and so nice to be part of.
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Lauren O30 days agoTrustindex verifies that the original source of the review is Google.
Absolutely amazing hotel, cant fault it. Staff so nice and accommodating food lovely and lots of choice and always a sunbed to lie on!![]()
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K B31 days agoTrustindex verifies that the original source of the review is Google.
I really cannot comprehend how people can rate this hotel lower than 5/5. I guess it depends on who comes here and their level of expectations. For example, a kebab place might have 5/5 star rating because it's cheap, and then some michelin star restaurant will have 4.7 just because someone didn't like the 500$ bottle of wine served with the main course. Before coming here we did a veeery thorough check of all the hotels on all of the Canary Islands to meet our criteria. For the first time we wanted the full "white lotus" kind of experience, with private pool, a'la carte menu instead of buffet where stuff from lunch is being re-served as dinner. In short, we wanted quality. We did book a room with private pool at the rooftop, ocean view included (I think all of the rooms have ocean view here), beach is located ten meters from the hotel's garden. There's also a regular pool at the garden with lots of sunbeds around. And no - you cannot put your towel at 6am to "book" the sunbed here. This was quite a shocker as in our previous hotels it was always a huge problem and you had to hunt down a place to sit on during the day. Staff is absolutely magnificent, everyone is very polite and professional. If you ask one person for a drink and they disappear for a minute to bring it - other staff members will approach just to make sure if you don't need anything. After two days everyone rememvers your room number and your favourite food. I'm really bad with remembering names, apologies for that, however there were some little things which made our stay much better. Fran gave us great advice as to what to do around on the island and when Liz (spelling, sorry!) noticed, that I'm quite a fan of fresh pineapple juice, which is usually being served only during breakfast, she made sure that there's a jug of it waiting for me during the whole day. I didn't ask for it, that's the initiative that kinda shows that these people really take great care of their visitors. And not to forget Florence, who is the most friendly receptionist you will ever meet. 😀 Room is very spacious, got both shower and a bathtub with those massage thingies shooting water at ya. I am allergic to dust and mold, and this is the first hotel in which I have stayed and in which I didn't get sick after turning the A/C on. Cleaning staff is also very professional and thorough, I don't feel afraid to walk barefoot in our room and that's also a first for me. Pool is being cleaned every other day so it stays nice and clean as well. Food is very good, kinda tastes authentic but I'm not experienced enough to say. Some dishes taste a bit too acidic for my taste but I asked about it and cuisine here is supposed to be acidic as it helps with dealing with the heat. Fish and seafood are always delicious, desserts are also great. Same goes for tons of various fruits, vegetables and drinks. Their signature drink called Sunshine actually tastes like sunshine. I mean... I wanted my Tanya experience and I got it. We definitely will be coming back. 😉![]()
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Sal G32 days agoTrustindex verifies that the original source of the review is Google.
The air conditioner was a bonus. Good location near resturants with a discount if you are staying at the hotel. Breakfast was good and included in the booking. Room size is small.
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Vanessa32 days agoVerified
Tranquil, extremely memorable with superb staff ☺The atmosphere was very exquisite and relaxed. Quality hotel facilities Standout for us were the staff, very personable and couldn’t do enough to enhance our stay ☹Nothing, very clearly located in a very busy area.![]()
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AKD32 days agoTrustindex verifies that the original source of the review is Google.
This was the second time we stayed at this hotel after a disastrous trip in Mallorca. Last time we felt that the outside of the hotel was too crowded and noisy, but we enjoyed the entertainment (especially the aqua gym at 12pm) and the food a lot, so we wanted to go again. Since this time we stayed at the end of August, the outside crowd was less dense, and the noise level was manageable. Every night they put a music and dance show which we enjoyed from our balcony. If you are staying in the pool or ocean view rooms, you would hear the night entertainment in your room, but they stop precisely at 11am so it shouldn’t be a problem if you are not an early bird. The kids club is another level. They are so kind to the kids and you can see from the stuff that they are not just entertaining the kids for money but they are really enjoying what they are doing. Although our daughter didn’t spend so much time there cause she was 11 years old and almost a teenager, she enjoyed her time there, did some tshirt painting, baked some chocolate chip cookies, made some nice bracelets, and had a movie afternoon, etc. The pool was quite large, even with many guests at the pool, you could do some laps. The entertainment was adjusted for every couple of hours so no constant activity and music at the pool, which we enjoyed a lot. Aqua gym was our favorite, especially with Maria (on Mondays and Fridays). She is full of energy and really motivates you to enjoy your workout and time. They also have live band playing during aqua gym on Wednesdays, which is a must. About the smoking and vaping, although they had a dedicated spot next to the pool, we saw some guests were vaping anyway. But in general the guests were respectful about the rule. There were always enough sun beds during the day, so rushing for a sun bed was unnecessary. We enjoyed the early calm ocean in the morning, and when we came back from a lunch, we could still find sun beds at nice spots. Next time in our stay, we would try out the private pool suites.![]()
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Jake Brown33 days agoTrustindex verifies that the original source of the review is Google.
The entertainment in both day and evening has been great, Brian the animator especially!
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Rachel35 days agoVerified
Fabulous luxury stay ☺The location which is right on the beach. fabulous views. The pool bar is superb as is the breakfast options. Friendly staff from the moment we checked in where we were offered champagne or refreshments. Plenty of sun loungers and fabulous pool/jacuzzi. Very clean luxury hotel. ☹If I had to pick anything, it would be maybe a more updated tv for the rooms. But couldn’t fault anything, it was a fabulous stay.![]()
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sophia36 days agoTrustindex verifies that the original source of the review is Google.
Fun crew are nice and helpful
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alan howard39 days agoTrustindex verifies that the original source of the review is Google.
fantastic place great staff. Animation team are excellent very safe environment 1st time to bitacora food is excellent . Definitely will return highly recommended![]()
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Lovethesaunders_x Saunders39 days agoTrustindex verifies that the original source of the review is Google.
Enjoyed our stay, everything was clean, pool and slides were a great hit, food was delicious!
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Ben Saunders39 days agoTrustindex verifies that the original source of the review is Google.
I’m not usually one to stay in hotels, but we decided to have a change! Glad we picked Bitacora, clean hotel, nice staff and good entertainment.
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Caroline42 days agoVerified
Loved our 5 days in the Cleopatra ,we will be back ☺Right beside the beach and in the centre to everything ☹Nothing,all perfect![]()
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Thomas Frost42 days agoTrustindex verifies that the original source of the review is Google.
Super attentive staff. Excellent meals. No children. Dream holiday. Feels like it's just your own little slice of heaven.![]()
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Stephanie Glenwright43 days agoTrustindex verifies that the original source of the review is Google.
Foam party was so much fun and perfectly fell on my husbands birthday! Thank you Rach, Will & Alena
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tc cs43 days agoTrustindex verifies that the original source of the review is Google.
Super hotel!![]()
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Sheryl Lancaster43 days agoTrustindex verifies that the original source of the review is Google.
Excellent… the food the staff the entertainment was spot on … will definitely be back![]()
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Philippe Hostens44 days agoTrustindex verifies that the original source of the review is Google.
We had a great stay!! Really recommended hotel! Ernesto and Virginia are the best. Very warm people and staff, nice rooms and great animation vibes ☀️🤩👌 Food also delicious!!![]()
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Meryem Boutti44 days agoTrustindex verifies that the original source of the review is Google.
Amazing stafff, great service, good food and beautiful design. Very well positioned in Las Americas. This hotel holds good memories for me and my family. Surely coming again in the future.![]()
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john duerden45 days agoTrustindex verifies that the original source of the review is Google.
I had a fantastic stay at the Cleopatra Hotel. The location is a real highlight — it’s right on the seafront, so beach access is literally just a few steps away. The breakfast was excellent, with a very good selection of food and drinks to choose from. One thing I really appreciated was that there are no sun‑bed wars. There’s no need for an early‑morning dash to reserve a spot — sun beds are easy to get throughout the day, which makes relaxing by the pool much more enjoyable. There isn’t much available for children, and ball games or inflatables aren’t allowed in the pool, so families might find the activities a bit limited. The rooms are small and a little dated, and there aren’t many plug sockets, so bringing an extension lead is definitely recommended. What truly makes this hotel stand out is the staff. They are amazing — friendly, welcoming, and always happy to help. Despite a few minor drawbacks, I would definitely return. The atmosphere, service, and beachfront location make it a great place to stay.
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Anna Hoy47 days agoTrustindex verifies that the original source of the review is Google.
We came for my 21st birthday with another couple. When we arrived my room was decorated with balloons and it was lovely and we got a room beside our friends. Breakfast was fantastic and the balance terrace is definitely worth it if you like to chill around. Staff were kind and helpful. We would definitely come back ☺️
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Alex Zychowski49 days agoTrustindex verifies that the original source of the review is Google.
Very good hotel, unbeatable location and excellent service. Unfortunately let down a little by tired rooms that don't appear to have had any meaningful renovation since the hotel opened 30 years ago. Still spacious and clean with solid AC for those hotter calima nights. Wifi quite slow at times. Breakfast was among the best I've ever had.
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Ellen Hurley51 days agoTrustindex verifies that the original source of the review is Google.
We loved our time in this hotel. It was spotless clean, always smelt beautiful too. The food was lovely. Great selection so there was something for everyone to eat, especially the desserts. I miss getting a gorgeous omelette being made to order and a cappuccino from the barista. Rachel, Dogman and Brian best entertainers ever and the variety of the entertainment at night was very good. They have a decently equipped gym too with air-conditioning & fresh towels to use during your workout. I can't wait to go back.
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R51 days agoTrustindex verifies that the original source of the review is Google.
We stayed in August and had an absolute blast! What an amazing and relaxing stay at Arona Gran. We stayed in a junior suite which we was upgraded to for free! The room was absolutely stunning with a great view. The room was well equipped with a fridge, 65inch television in both lounge area and bedroom. Two balconies; one with chairs one with sun loungers. The house keepers were so lovely and friendly, always going out of their way to greet us in passing and provided us daily with clean towels and a tidy room. Breakfast was sensational lots of options for gluten free, vegetarian or dairy free. Breakfast bubbles and fresh orange juice provided! Dinner changed every night still with plenty of options to suit anyone, varying from an array of cheeses, sea food, steak cooked by the chef. Entertainment was great on the evenings we watched Al Calfone show and music afterwards. There was also an evening where a band played during dinner. The hotel offered multiple classes offered for the gym. I really enjoyed Aqua fit. We also paid 15 euros to visit the spa area which again for rhe price was lovely and quiet, with sauna steam room. There was also a charging area for mobility scooters inside the hotel lobby which we thought was a good touch. Staff in both buffet and outside restaurant near pool were also friendly. The location is in a quieter area than I have visited before however only a short walk away from taxi rank. There are also some lovely bars, shopping centre and a huge market which runs on Sunday's and Tuesday's. A super Dino opposite the hotel came in handy. Overall, I would 100% be returning and would advise for others to do the same.![]()
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graham letford51 days agoTrustindex verifies that the original source of the review is Google.
Just returned from another fabulous stay having visited in April this year and now looking forward to our 2 week stay in October. Superb facilities great staff and excellent location. If you want to feel part of one big happy family this is the place to be.![]()
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Artur52 days agoVerified
☺Location is perfect ☹Instant coffee machine Insect running on the floor in the dining area 😞![]()
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Wojtek Dunajko53 days agoTrustindex verifies that the original source of the review is Google.
7 nights at Arona Grand Hotel, Los Cristianos. Check-in was quick with a nice welcome drink, and the hotel looks stylish overall. Rooms were a bit tired though — chipped flooring/furniture, loose lamp fittings, and some mould in the bathroom. Housekeeping did their best with what they had. Air-con was hit and miss — first night we thought it was broken so slept with the balcony door open. Maintenance said it was fine, but the whole hotel stayed fairly warm throughout our stay. We're a family of 3 (adults-only hotel, our son is 17) and the extra bed was placed right under a ceiling lamp — about 12 inches from his head, so sitting up fast = guaranteed bang on the head. Worth knowing if you're booking an extra bed. Food was decent, pool area lovely with plenty of sunbeds. Entertainment wasn't really our thing so we walked the promenade most evenings instead. Overall, a lovely hotel that's worth its star rating despite the niggles — we'd come back.![]()
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Karen Davis54 days agoTrustindex verifies that the original source of the review is Google.
Entertainment team out of this world, especially Brian exceptional with all kids even teenagers. Would recomend thus hotel for everything. Will also excellent with kids
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Julieann Evans57 days agoTrustindex verifies that the original source of the review is Google.
We have just returned from this hotel we stayed for 10 nights . I read the reviews before I went and expected an outdated hotel . This hotel is unique in its own right . I love how it presents . You can get a hotel anywhere with up to date features and they are all the same . This hotel is unique and I liked it . The breakfast was lovely and catered for all . There was something for everyone . The staff were always helpful and they would go out of there way to resolve any issues for you . The pool was lovely and relaxing however there was Zumba every other day for those who love to stay fit . The rooms are dated but it suits the hotel , they are clean and tidy and the cleaners are amazing . Every day the cleaner left our room immaculate and topped up on shampoos towels etc daily . Of an evening you could roam into the sister hotel the meditaranian, and enjoy everything they had to offer . I have been in many hotels and this is deserving of its 4 stars . I really enjoyed the whole essence of this hotel .![]()
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Nigel Richardson57 days agoTrustindex verifies that the original source of the review is Google.
Just coming to the end of our 3 wk stay at ARONA GRAN and its been wonderful. Nothing much to complain about. Our best times have been with the Animation team especialy Virginia, always atentive and helpful aswell as been FUN. Miguel is a fun guy always trying hard to make us all laugh. Gloria the fitness instructor, always enquiring if we have injuries etc but a great motivator all round lovely lady. Thanks for all their help we will return when we save up enough money.
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Tony Anderson57 days agoTrustindex verifies that the original source of the review is Google.
The best hotel i have stopped in will definitely go again![]()
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Alma60 days agoVerified
Great location and amazing staff ☺Amazing location, outdoor facilities great and look really good. You can upgrade in VIP facilities outside and swimming pool inside. Amazing restaurant sister hotel next to it. Only thing need to do is upgrade facilities in the rooms. when you arrive then they welcome you with drink and they take the luggage upstairs for you, really make you welcome☺️ The staff do everything if something is wrong to fix it. Our beds was really bad and they bring soft matress on the bed. The door on balcony couldn’t lock and they fix it. I would recommend this hotel if you want to relax and feel welcome🤗 ☹Furniture needs to be repaired and new beds need to be upgraded. Door locks need to be fixed. You hear a lot inside from noice outside. And cleaning little bit better, better to give tips sometimes.![]()
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Lee Johnson61 days agoTrustindex verifies that the original source of the review is Google.
Fantastic family holiday at the Mediterranean palace. Stayed B&B and the breakfast was fantastic choice. All the staff were friendly and attentive. Loads of beds around the pool all day![]()
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Diego Iglesias65 days agoTrustindex verifies that the original source of the review is Google.
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Rachael66 days agoVerified
If you want total P&Q book the UP package ☺We booked the UP package which was definitely worth it. Disappointed that our room was surrounded by screaming children as thought some floors were adult only! The UP rooftop Is beautiful. Has incredible views, two hot tubs and a stunning infinity pool. It was very quiet up here considering it was August! The bar served amazing cocktails and the food the was bailable from 10-6pm was incredible. Couldn’t fault the UP experience other than the bar closing at 6pm. Would be a fab place to sit and have a drink and watch what would be an amazing place to see the sun set. All in all we would definitely return. ☹The UP Rooftop was incredible.![]()
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Nessie Gant67 days agoTrustindex verifies that the original source of the review is Google.
Just returned from our second time staying at Arona gran we have had an amazing time our room was aside view which we love as you get a good view of the sea and mountains. The beds are really comfortable and the air conditioning is great always a lovely cool room. Always cleaned every day with fresh towels, the staff were so helpful and always so friendly.I have to say Virginia the Entertainment lady was amazing always full of energy and so much fun putting lots of things for us. She is worth her weight in gold. It didn’t matter what time we went out we could always get a sun bed so none of this getting up early as you cant reserve one. We loved the fact you can walk right along the sea front for miles. We only had B&B this time breakfast was always great plenty to choose from everything was always hot. Hopefully we will be returning next year. 10 out of 10 thank you.![]()
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Dubelloy Didier68 days agoTrustindex verifies that the original source of the review is Google.
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Norbert Baktai69 days agoTrustindex verifies that the original source of the review is Google.
4* hotel with 5* services. No words to explain how many beautiful memories we have with the hotel, the hospitality, the food (but not the desserts). Amazing people and place. Beautiful sea view from the balcony.![]()
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Laura Cristiano69 days agoTrustindex verifies that the original source of the review is Google.
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kevin zaique70 days agoTrustindex verifies that the original source of the review is Google.
Not a 5 stars hotel! Noisy, impossible to rest, We spent 8 days in Mediterranean palace (nothing to see with a palace) with our 3 kids, July 2026. What a deception from many points, we were taken for cash cows and did not understand how it is possible that the resort has 5 stars. It all started when we arrived and needed to ask the luggage carrier to help us, whereas he was standing outside and saw that we were unloading our car.. At the front desk, we were handle by Marcela and she was not friendly. Talking quick and not smiling, even not proposing welcome drink as we red on the review .. Arriving in the room was Ok. We got connecting rooms on the second floor, and everything was ready for our kids. Anyway we booked Mountain View, we just have view on ugly buildings and street..isolation with the street is nevertheless good! Beds are good, towels quality is ok and recyclable stuff are doing the job. First night, we discovered how poor is the isolation of rooms: doors are smashing until midnight and the day after, smashing again from 7 in the morning.. impossible to rest. Cleaning staff is not quite as well, talking loud in the corridor. You can also hear your neighbours talking in their rooms as walls and doors are made of carton.. Even flip flop noise of people passing in front of your room can be clearly heard, imagine with real shoes when people are coming late by night to there rooms. The drain from the room above you is passing in the room, so every flush on top of you will pass close by. After that we went to restaurant and situation did not improve. We selected half board and once again what a deception. Meat is low quality same for fishes that are definitely frozen stuffs. Even a single burger is not tasty, the meat is just crap , kids were really disappointed and disgusted. Fruits are coming from tin can (they do not hide it), and juice are not hand made. Maybe the orange juice! Half board does not included even a single bottle of spring water and as soon as you arrive in restaurant they will catch you to pay again and again. Sparkling 50cl of water will be charged 3.5 euro, sale for soft drinks and small beers. Wine glass is around 5 euro for really poor quality.. The resort does not respect Spanish law, because since 7/2022, all bars, restaurants and hotels have to provide drinkable water to their guests for free. Breakfast might be the only meal that is acceptable, continental style with sparkling wine for free and a spring water. A bunch of noisy entertainment around the pool are proposed along the day (aqua gym at 12, games by the afternoon).. once again in a five stars resort, you should not be disturb by entertainment if you do not want to. Impossible to rest by the pool,being disturbed by entertainment. There are ping pong table close to the pool, but they do not provide rackets, you have to buy it! Same for gym, you have to pay for it! 6 euro per day or 20 for the week, not acceptable for a five stars. All is made to take always more money from you! We visited the mini club infrastructures that look new and clean: climbing walk, water parc activity, multilingual staff , everything is there. Only the music room has no music instruments as shown on the hotel website. Last issue we like to let the community knows, is regarding « à la carte » restaurants. When you arrive for the check in, they will give you vouchers that allow you one meal in Italian or meat restaurant. Once again it’s a trap ! We selected meat restaurant for the birthday of our kid and when you arrive, only one piece of meat is included.. all the other one are subjected to 25 euro extra. We tried the free one, slices of beef in a dressing, really not tasty at all, far away from our expectations. The following review has been We contacted the manager answering to trip advisor review : Sir Crespo Alessandro, but never got any feedback from his side. So we can consider that, despite he likes to answer the reviews to show resort cares about clients, when you are in the hotel, you are just good to pay and your confort does not matter !![]()
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Alaeddin Alhamoud72 days agoTrustindex verifies that the original source of the review is Google.
Overall, we had a very pleasant stay. The hotel was clean, comfortable, and the staff were friendly and helpful. Everything else met our expectations. The only downside was the breakfast, which was quite simple and had very limited options, especially for vegan guests. Adding a wider variety of vegan choices would make the breakfast experience much better. Despite that, we enjoyed our stay and would consider returning.![]()
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Zuhair73 days agoTrustindex verifies that the original source of the review is Google.
"Special thanks to the *Cuban housekeeping lady* for her excellent work and daily smile. She is very kind and a great worker. I hope you can support and appreciate her. And a big thank you to *the entire staff of Arona Gran Hotel* for making our stay so comfortable and memorable. We really appreciated the hospitality of everyone. Best regards,![]()
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Lady74 days agoVerified
Very nice stay apart from restaurant staff ☺Very clean lovely friendly staff ☹Wasn’t the property that was the problem it was the restaurant staff watching over you and taking plates away while your not finished,happened a few times, they should wait until you have put it aside so they know your finished, we was still eating and they leaning over and taking others plates etc,![]()
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Michael Scannell75 days agoTrustindex verifies that the original source of the review is Google.
Good experience in 2o26 from all the staff. Fun, domestic, resteraunt and catering and bar staff too. 😂💪 Brian was very helpfull👍
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Ashleigh Wood78 days agoTrustindex verifies that the original source of the review is Google.
The hotel is amazing Dogman and Rachel
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Anthony Suter79 days agoTrustindex verifies that the original source of the review is Google.
Lovely hotel, well recommended the up on a Tuesday night to watch the sunset. Very clean friendly atmosphere![]()
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Jo M79 days agoTrustindex verifies that the original source of the review is Google.
Great stay, pool areas and bars are great. Activities during the day, I really enjoyed the aqua gym class and aqua yoga. Staff are friendly and helpful. Rooms are clean and comfortable. Good location, bars,shops and restaurants nearby, also their is a shopping gallery in the hotel and pharmacy. This is our 4th stay and im sure we will be back.![]()
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christoph widuch80 days agoTrustindex verifies that the original source of the review is Google.
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Chris Lynch81 days agoTrustindex verifies that the original source of the review is Google.
Enjoyed staying at the hotel. Breakfast was very nice, the pool area is very relaxing, the room was a good size. However, I was slightly unhappy that technical issue took so long to get fixed in the room. All of the staff are fabulous in particular. Jessica our waitress was very attentive and welcoming. Raul, the pool attendant was also very polite, helpful and pleasant. And Lewis that worked on the bar during the evening was also very nice. I can highly recommend This hotel.
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Gary Higginson82 days agoTrustindex verifies that the original source of the review is Google.
Fantastic location, fantastic food and world class service. Don't miss out "Get in".![]()
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Rebecca Scott85 days agoTrustindex verifies that the original source of the review is Google.
Amazing so far!![]()
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Nicky Knuts85 days agoTrustindex verifies that the original source of the review is Google.
Brian And the otters are very God!!! They are good very good with children. Nice entertainment!
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Danielle Wilkinson85 days agoTrustindex verifies that the original source of the review is Google.
Fantastic hotel, best breakfast we’ve ever had with so many options. No need to wake up early to reserve sun beds! Staff are super friendly and helpful. Great pool options with a spa pool too! Can’t wait to book for next year!![]()
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Catherine Austin86 days agoTrustindex verifies that the original source of the review is Google.
Lovely hotel. Fantastic entertainment staff. Rooms clean, good choice of food. Pool area clean. Dont leave your sunloungers unattended between 9&10am, or towels will be taken! We used the Spa as they had an offer on, which I recommend. The Up sun terrace is lovely. We paid €5 each for the evening to see the sunset. Fizz was included. We would definitely book a day up there, if we return. Entertainment in the evening could have been better. Little supermarket opposite the entrance of the hotel has everything. We brought water and drinks there for the pool, as we were half board.![]()
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Joanne Scott88 days agoTrustindex verifies that the original source of the review is Google.
An absolutely exceptional stay at Sir Anthony Hotel. From the moment we arrived, everything was flawless. The room was luxurious, beautifully designed, and incredibly comfortable. Waking up to the stunning surroundings each morning was a real treat. The breakfast was outstanding, with an amazing selection of high-quality food and impeccable service. Every detail throughout the hotel reflects true five-star luxury. A special mention has to go to Lewis, who makes the best cocktails in Tenerife! His drinks were exceptional, and his warm, friendly service made every visit to the bar a highlight of our stay. The hotel itself is an incredible, tranquil haven in the heart of Playa de las Américas—a peaceful oasis that’s perfectly located while still feeling exclusive and relaxing. We couldn’t have asked for a better experience and can’t wait to return. Highly recommended for anyone looking for luxury, outstanding service, and an unforgettable stay.![]()
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