Mare Nostrum Resort is now Spring Hotels
The same hotels as ever, in Playa de las Américas and right on Playa del Camisón, with a new name: Spring Hotels.
We are delighted to share it: Mare Nostrum Resort is now part of Spring Hotels. With this addition we welcome three exceptional hotels in Playa de las Américas, in one of the most iconic seafront areas of southern Tenerife.
This step is much more than growth: it is a promise. The promise of continuing to offer you first-rate experiences, with the warmth and quality you already know.
What changes and what stays the same
What changes
The name and the website. We are now Spring Hotels, and you can find us at springhoteles.com.
What stays the same
The hotels, their beachfront location on Playa del Camisón, the facilities, the restaurants, the spa and the team that looks after you.
Your booking
Bookings made before the change remain valid on the same terms, because the booking engine is the same. If you have any doubt, write to us with your booking number.
The hotels you know, in Playa de las Américas
Also at Spring Hotels: Arona Gran Hotel Hotel Bitácora Hotel Vulcano
Roots and future
Our story has its roots in Tenerife, born with vision and care, and now we look to the future with purpose and ambition, betting on the potential of this island.
What does this mean for you?
More options, same quality
You can now enjoy new Spring experiences in three emblematic hotels.
Sustainability and local character
We keep the Canarian soul in these places, with a firm commitment to what is authentic and responsible.
Always close
As part of our community, you will keep access to exclusive benefits, personal service and direct-booking perks.
Find what you were looking for
Questions about Mare Nostrum Resort and Spring Hotels
Which hotels made up Mare Nostrum Resort?
Mare Nostrum Resort brought together three hotels in Playa de las Américas: Cleopatra Palace, Mediterranean Palace and Sir Anthony. They are now part of Spring Hotels, together with Arona Gran Hotel, Hotel Bitácora and Hotel Vulcano.
- How do I contact the hotel?
- Where are the hotels?
- Does the website marenostrumresort.com still exist?
- Do the restaurants and bars still have the same names?
- Why do I still see the old name on Tripadvisor, Booking or social media?
- Can I still organise weddings, events and meetings with you?
- Where do I send my application if I want to work with you?
- Who do I write to if I have a complaint about a previous stay?
How do I contact the hotel?
Reservations: +34 822 249 355. Email: contactcenter@springhoteles.com.
Contact and location for each hotel:
- Which hotels made up Mare Nostrum Resort?
- Where are the hotels?
- Does the website marenostrumresort.com still exist?
- Do the restaurants and bars still have the same names?
- Why do I still see the old name on Tripadvisor, Booking or social media?
- Can I still organise weddings, events and meetings with you?
- Where do I send my application if I want to work with you?
- Who do I write to if I have a complaint about a previous stay?
Where are the hotels?
All three hotels are in Playa de las Américas (Arona, Tenerife), right on the seafront of Playa del Camisón and next to the Golden Mile:
- Cleopatra Palace · Av. las Américas, s/n, 38650 Playa de las Américas, Santa Cruz de Tenerife · +34 822 249 355 · Getting there: from the South airport · from the North airport
- Mediterranean Palace · Av. las Américas, s/n, 38650 Playa de las Américas, Santa Cruz de Tenerife · +34 822 249 355 · Getting there: from the South airport · from the North airport
- Sir Anthony · Av. las Américas, s/n, 38650 Playa de las Américas, Santa Cruz de Tenerife · +34 822 249 355 · Getting there: from the South airport · from the North airport
- Which hotels made up Mare Nostrum Resort?
- How do I contact the hotel?
- Does the website marenostrumresort.com still exist?
- Do the restaurants and bars still have the same names?
- Why do I still see the old name on Tripadvisor, Booking or social media?
- Can I still organise weddings, events and meetings with you?
- Where do I send my application if I want to work with you?
- Who do I write to if I have a complaint about a previous stay?
Does the website marenostrumresort.com still exist?
No. All our hotels have come together on a single website, Spring Hotels, so marenostrumresort.com is no longer an independent site. If you go to that address or follow an old link, we take you to the equivalent page on springhoteles.com.
Here is each hotel:
- Which hotels made up Mare Nostrum Resort?
- How do I contact the hotel?
- Where are the hotels?
- Do the restaurants and bars still have the same names?
- Why do I still see the old name on Tripadvisor, Booking or social media?
- Can I still organise weddings, events and meetings with you?
- Where do I send my application if I want to work with you?
- Who do I write to if I have a complaint about a previous stay?
Do the restaurants and bars still have the same names?
Yes. No restaurant or bar changes its name: you will still find Buffet Cleopatra, The Pier, Coal, Diabolo, Windsor, Hard Rock Cafe Tenerife and La Palapa Beach Club, among others.
See them all on our gastronomy page.
- Which hotels made up Mare Nostrum Resort?
- How do I contact the hotel?
- Where are the hotels?
- Does the website marenostrumresort.com still exist?
- Why do I still see the old name on Tripadvisor, Booking or social media?
- Can I still organise weddings, events and meetings with you?
- Where do I send my application if I want to work with you?
- Who do I write to if I have a complaint about a previous stay?
Why do I still see the old name on Tripadvisor, Booking or social media?
Because each platform updates names on its own and on its own schedule. Tripadvisor, Booking and other booking sites, and social media profiles, may keep showing Mare Nostrum Resort for a while as the changes go through.
They are the same hotels, with the same team and in the same place. We are updating our profiles and asking each platform to change the name, so for a while you may see us under both names.
To book safely, always do it at springhoteles.com or by calling +34 822 249 355: booking on the official website guarantees the best price and exclusive perks.
- Which hotels made up Mare Nostrum Resort?
- How do I contact the hotel?
- Where are the hotels?
- Does the website marenostrumresort.com still exist?
- Do the restaurants and bars still have the same names?
- Can I still organise weddings, events and meetings with you?
- Where do I send my application if I want to work with you?
- Who do I write to if I have a complaint about a previous stay?
Can I still organise weddings, events and meetings with you?
Yes. We still organise weddings, celebrations, meetings and corporate events. Explore our spaces and request your proposal at Events and celebrations.
If you would like to celebrate by the sea, also discover La Palapa Beach Club, on El Camisón beach.
- Which hotels made up Mare Nostrum Resort?
- How do I contact the hotel?
- Where are the hotels?
- Does the website marenostrumresort.com still exist?
- Do the restaurants and bars still have the same names?
- Why do I still see the old name on Tripadvisor, Booking or social media?
- Where do I send my application if I want to work with you?
- Who do I write to if I have a complaint about a previous stay?
Where do I send my application if I want to work with you?
Send your application through our job portal. You can submit your CV there.
- Which hotels made up Mare Nostrum Resort?
- How do I contact the hotel?
- Where are the hotels?
- Does the website marenostrumresort.com still exist?
- Do the restaurants and bars still have the same names?
- Why do I still see the old name on Tripadvisor, Booking or social media?
- Can I still organise weddings, events and meetings with you?
- Who do I write to if I have a complaint about a previous stay?
Who do I write to if I have a complaint about a previous stay?
Write to the Contact Center at contactcenter@springhoteles.com or call +34 822 249 355. Include the hotel, the dates of your stay and your booking number, and we will reply as soon as we can.
You can also use each hotel's contact form:
- Which hotels made up Mare Nostrum Resort?
- How do I contact the hotel?
- Where are the hotels?
- Does the website marenostrumresort.com still exist?
- Do the restaurants and bars still have the same names?
- Why do I still see the old name on Tripadvisor, Booking or social media?
- Can I still organise weddings, events and meetings with you?
- Where do I send my application if I want to work with you?
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