Cleopatra Palace
Sun & Serenity | Playa de las Américas, Tenerife
Cleopatra Palace, the beach a step away and the spa downstairs
Four stars with a Greco-Roman air right on Playa del Camisón, with 431 rooms and a colonnaded pool of 300 m² with a jacuzzi and a children’s pool. The Thalasso-Spa is on the ground floor of the hotel and the Golden Mile starts at the door.
Your day, your pace
The board is bed and breakfast, so the day stays open: Playa del Camisón just a few steps away, the pool heated all year round and the seawater circuit one lift ride from your room.
Roman pool
Playa del Camisón
Thalasso-Spa
Gastronomy
Facilities
Holiday packages tailored to you
Rooms and suites
An outdoor balcony, a marble bathroom and plenty of light in every room. The family rooms are two connecting rooms, and the suites add a lounge and a terrace; some have a private pool facing the sea.
Buffet Cleopatra
The day starts at the Buffet Cleopatra, from 7am to 10:30am and until 11am on Sundays, with live piano. At midday and in the evening you choose: the pool Snack Bar, the Bar Hall or the restaurants around the complex, a short walk away.
Thalasso-Spa
A thalassotherapy circuit with a seawater pool at 32 °C, a sauna at 80 °C, a steam bath and a jacuzzi, plus four treatment rooms. Open from 10am to 6pm, and Thursday is family day.
Tenerife starts at the door
Step out of the hotel and you are on Playa del Camisón. A short walk away are the Golden Mile, Las Vistas beach and the seafront promenade; Tenerife South airport is about 20 minutes by car.
-10%
Applied automatically when you book Flight + Hotel directly on our official website. No codes, no fine print.
Real reviews from Cleopatra Palace guests
Services and facilities
Everything you have on hand during your stay. Anything marked as an extra charge is booked separately, at reception or when you reserve.
- 24-hour reception
- Free WiFi
- Luggage storage
- Minibar
- Pool towels
- Lift
- Wake-up service
- Laundry service
- 24-hour room service
- Car rental
- Transfersextra charge · book free with Flight + Hotel of 7+ nights
- Assistance dogs welcome
- Roman pool (Cleopatra pool)
- Outdoor jacuzzi
- Children’s pool
- Sun terrace
- Car park
- Gym*extra charge
- Club Mare Kids*
- Thalasso-Spa*extra charge
- Tennis court*extra charge
- Beach volleyball*
- La Ventita*extra charge
- Information point*
* Facility shared with another hotel
Cleopatra Palace FAQs
Here are the most common questions before booking at our 4-star hotel facing El Camisón beach, in Playa de las Américas: check-in times, rooms, pools and board options. If you still have one, we’ve answered many more.
What time are check-in and check-out?
Check-in is from 2:00 pm and check-out is until 12:00 noon. Subject to availability, we can offer early check-in or late check-out. Late check-out has a cost depending on how late you want to stay; ask at reception about availability and the amount on the day you leave, from 9:00 am.
Is the wifi free?
Yes, free wifi throughout the hotel, in rooms and common areas. You will be given the password at check-in.
Where is the hotel and how do I get there from the airport?
We're on the seafront of Playa El Camisón, next to the Golden Mile, in Playa de las Américas, within our complex. Tenerife South airport (TFS) is about 18 km away, roughly a 20-minute drive, and Tenerife North (TFN) about 80 km, around 1 hour. You can easily get here by taxi, bus or hire car.
How to get there:From the South airport (TFS)From the North airport (TFN)
Can I request a specific room or indicate preferences (floor, connecting rooms, quiet area)?
Yes. With the 'choose your room' tool (Hotelverse) you can select the exact number of your room on the hotel map before you arrive, for a small supplement. You can use it when booking on our website and also from your booking confirmation email, entering your Booking ID. If you prefer, let us know your preferences (floor, quiet area, rooms close together) with your booking reference and we'll take them into account subject to availability.
Does the hotel have parking?
Yes, there is free parking, subject to availability, with 30 spaces, including 4 for guests with reduced mobility. There are no spaces for electric cars and they cannot be reserved.
Is it a family hotel or adults only?
It is a hotel for all kinds of guests: we welcome families and travellers of all ages.
What board options can I book?
We offer bed and breakfast. You can also use the other restaurants and bars in our complex, at a charge. This hotel does not operate on an all inclusive basis.
Can I use the facilities of the complex?
Yes. The hotel is part of our complex, together with Mediterranean Palace and Sir Anthony. From 6:00 pm the door connecting with the Mediterranean Palace opens, where you can dine at its buffet, The Pier, or at its à la carte restaurants, Coal and Diabolo. During the day, you can buy a DayPass at reception to use the Mediterranean Palace's pool, solarium, Splash Park and beach volleyball. You also have La Palapa Beach Club at your disposal. The Sir Anthony pool is for the exclusive use of that hotel.
What are the hotel pools like?
There is a Roman-inspired main pool of around 300 m² (1.50 m deep), with a jacuzzi and a children's pool, plus 400 sunbeds with towels for our guests. The water is heated: between 26 and 27 °C in winter and between 28 and 30 °C in summer. Opening hours are 9:00 am to 6:00 pm in winter and 9:00 am to 7:00 pm in summer, with a lifeguard on duty throughout.
Do you have a spa and gym?
Spa: a paid service, by appointment, with treatments and a water area, shared between the Cleopatra, the Mediterranean and the Sir Anthony. Treatments run from 10:00 am to 6:00 pm, with the desk open until 7:00 pm.
Gym: it is at the Mediterranean Palace, has an entry fee and opens from 8:00 am to 7:00 pm.