Reviews of the Arona Gran Hotel
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What the people who have already stayed here say
The Arona Gran Hotel is a four-star adults only hotel on the seafront of Playa de Las Vistas, in Los Cristianos. What it is like to stay here is not for us to tell: the guests who have been here tell it.
Real reviews from Arona Gran Hotel guests
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TripadvisorBookingPosted on GoogleBeverley Saunders18 days agoTrustindex verifies that the original source of the review is Google.
We have recently returned to Arona Gran for the third time and it is still our preferred hotel. Great relaxed, calm and quiet atmosphere from the moment you step into the hotel foyer. Especially impressive are the cascading tropical plants from the internal corridor balconies, and the relaxing sound of water flowing into the interior pool near the restaurant/bar/exit to pools area. Varied range of entertainment both during the day and evening. We enjoy Pilates and stretch/relax featuring Soundbath, as well as various aqua classes in one of the pools, and fun sessions of bingo/quizzes. Well equipped gym and studio have fabulous view over the sea. Fantastic entertainment/fitness team with Gloria/Miguel/Virginia are multi-lingual, always helpful and knowledgeable in their own discipline. Good variety of evening shows (two acts per night) to suit every taste. Especially enjoyable to watch on the outdoor terrace June-Early Oct, with beautiful sunset views beyond the floodlit pools. Excellent buffet style restaurant serving breakfast and dinner, with a wide range of delicious international dishes. Efficient and personable waiter service for drinks. Our breakfast favourite is the delicious, fluffy omelettes made to order in a couple of minutes! Fish and meat options also freshly cooked while you wait. We love eating outside on the restaurant terrace, which is popular - go early for a table!
Posted on GoogleDavy Mac28 days agoExcellent hotel, with good food. Clean rooms with wonderful views of Los Cristianos and Gomera. Would not hesitate to return.+1Posted on GoogleAdrian Smith33 days agoPosted on GoogleJo Lewis34 days agoVirginia and the team made our stay perfect. This has been one of the best holidays we have had and the hotel was recommended by my parents who have been here before and we came back again because we needed a special holiday which we have certainly had being here. The hotel is beautiful. The rooms and all the facilities are amazing, well looked after and so nice to be part of.Posted on Googletc cs49 days agoSuper hotel!+6Posted on GoogleSheryl Lancaster49 days agoExcellent… the food the staff the entertainment was spot on … will definitely be back+1Posted on GooglePhilippe Hostens50 days agoWe had a great stay!! Really recommended hotel! Ernesto and Virginia are the best. Very warm people and staff, nice rooms and great animation vibes ☀️🤩👌 Food also delicious!!+1Posted on GoogleR57 days agoWe stayed in August and had an absolute blast! What an amazing and relaxing stay at Arona Gran. We stayed in a junior suite which we was upgraded to for free! The room was absolutely stunning with a great view. The room was well equipped with a fridge, 65inch television in both lounge area and bedroom. Two balconies; one with chairs one with sun loungers. The house keepers were so lovely and friendly, always going out of their way to greet us in passing and provided us daily with clean towels and a tidy room. Breakfast was sensational lots of options for gluten free, vegetarian or dairy free. Breakfast bubbles and fresh orange juice provided! Dinner changed every night still with plenty of options to suit anyone, varying from an array of cheeses, sea food, steak cooked by the chef. Entertainment was great on the evenings we watched Al Calfone show and music afterwards. There was also an evening where a band played during dinner. The hotel offered multiple classes offered for the gym. I really enjoyed Aqua fit. We also paid 15 euros to visit the spa area which again for rhe price was lovely and quiet, with sauna steam room. There was also a charging area for mobility scooters inside the hotel lobby which we thought was a good touch. Staff in both buffet and outside restaurant near pool were also friendly. The location is in a quieter area than I have visited before however only a short walk away from taxi rank. There are also some lovely bars, shopping centre and a huge market which runs on Sunday's and Tuesday's. A super Dino opposite the hotel came in handy. Overall, I would 100% be returning and would advise for others to do the same.+4Posted on GoogleWojtek Dunajko59 days ago7 nights at Arona Grand Hotel, Los Cristianos. Check-in was quick with a nice welcome drink, and the hotel looks stylish overall. Rooms were a bit tired though — chipped flooring/furniture, loose lamp fittings, and some mould in the bathroom. Housekeeping did their best with what they had. Air-con was hit and miss — first night we thought it was broken so slept with the balcony door open. Maintenance said it was fine, but the whole hotel stayed fairly warm throughout our stay. We're a family of 3 (adults-only hotel, our son is 17) and the extra bed was placed right under a ceiling lamp — about 12 inches from his head, so sitting up fast = guaranteed bang on the head. Worth knowing if you're booking an extra bed. Food was decent, pool area lovely with plenty of sunbeds. Entertainment wasn't really our thing so we walked the promenade most evenings instead. Overall, a lovely hotel that's worth its star rating despite the niggles — we'd come back.Posted on GoogleNigel Richardson63 days agoJust coming to the end of our 3 wk stay at ARONA GRAN and its been wonderful. Nothing much to complain about. Our best times have been with the Animation team especialy Virginia, always atentive and helpful aswell as been FUN. Miguel is a fun guy always trying hard to make us all laugh. Gloria the fitness instructor, always enquiring if we have injuries etc but a great motivator all round lovely lady. Thanks for all their help we will return when we save up enough money.Posted on GoogleTony Anderson63 days agoThe best hotel i have stopped in will definitely go againPosted on GoogleNessie Gant73 days agoJust returned from our second time staying at Arona gran we have had an amazing time our room was aside view which we love as you get a good view of the sea and mountains. The beds are really comfortable and the air conditioning is great always a lovely cool room. Always cleaned every day with fresh towels, the staff were so helpful and always so friendly.I have to say Virginia the Entertainment lady was amazing always full of energy and so much fun putting lots of things for us. She is worth her weight in gold. It didn’t matter what time we went out we could always get a sun bed so none of this getting up early as you cant reserve one. We loved the fact you can walk right along the sea front for miles. We only had B&B this time breakfast was always great plenty to choose from everything was always hot. Hopefully we will be returning next year. 10 out of 10 thank you.Posted on GoogleDubelloy Didier74 days agoPosted on GoogleNorbert Baktai75 days ago4* hotel with 5* services. No words to explain how many beautiful memories we have with the hotel, the hospitality, the food (but not the desserts). Amazing people and place. Beautiful sea view from the balcony.+7Posted on GoogleZuhair79 days ago"Special thanks to the *Cuban housekeeping lady* for her excellent work and daily smile. She is very kind and a great worker. I hope you can support and appreciate her. And a big thank you to *the entire staff of Arona Gran Hotel* for making our stay so comfortable and memorable. We really appreciated the hospitality of everyone. Best regards,+5Posted on GoogleAnthony Suter85 days agoLovely hotel, well recommended the up on a Tuesday night to watch the sunset. Very clean friendly atmospherePosted on GoogleJo M85 days agoGreat stay, pool areas and bars are great. Activities during the day, I really enjoyed the aqua gym class and aqua yoga. Staff are friendly and helpful. Rooms are clean and comfortable. Good location, bars,shops and restaurants nearby, also their is a shopping gallery in the hotel and pharmacy. This is our 4th stay and im sure we will be back.+3Posted on GoogleGary Higginson88 days agoFantastic location, fantastic food and world class service. Don't miss out "Get in".+6Posted on GoogleCatherine Austin92 days agoLovely hotel. Fantastic entertainment staff. Rooms clean, good choice of food. Pool area clean. Dont leave your sunloungers unattended between 9&10am, or towels will be taken! We used the Spa as they had an offer on, which I recommend. The Up sun terrace is lovely. We paid €5 each for the evening to see the sunset. Fizz was included. We would definitely book a day up there, if we return. Entertainment in the evening could have been better. Little supermarket opposite the entrance of the hotel has everything. We brought water and drinks there for the pool, as we were half board.+4Posted on GoogleMr s Phone112 days agoFirst class, staff are friendly and helpful, they do remove lounger towels between 9am and 10am while the breakfast is still being served which is crazy as you can't be on a lounger while in the restaurant. We found some rooms to be dated and in need of repair.+8Posted on GoogleSandra Pearl115 days agoThe hotel and staff are exemplary and a credit to the hotel. Everyone is very helpful, friendly and polite. Adults only is a big attraction . Lovely living wall of plants around hotel. Received a welcome evening tray of rolls, ham, cheese,salad and fruit, as we arrived late evening. Had a complimentary bottle of cava for my 60th birthday, which was a beautiful surprise,as I kept it low key, not telling anyone. Room 423, had a stunning view of the bay and it was lovely to wake up to the sound of the sea and to watch the beautiful sunset. Only downsides are, the location is a little far for going out as struggled with mobility and the night time entertainment at the hotel is hit and miss, a bit disappointing, sadly. Will definitely be coming back and recommending to friends and family.+1Posted on GoogleRoman Schenk121 days agoThe hotel enjoys a beautiful location directly by the sea. The staff is exceptionally friendly, and the buffet offers an enormous variety of dishes with something to suit every taste. Most of the guests are retirees, which explained why the food is generally prepared with very little salt. While this may not appeal to everyone, it is understandable considering the hotel’s main clientele. Unfortunately, the beautiful pool area is only open until 6:00 PM each day. From that time on, the entire pool and outdoor area are thoroughly cleaned for at least four hours. Although we have never experienced such extensive daily cleaning before, we would like to compliment the hotel on its excellent hygiene standards. One of the main reasons we chose this hotel was the rooftop pool. However, we only learned at check-in that access is restricted to guests with no special booking category. Alternatively, a day pass can be purchased for an additional fee. We found this quite disappointing, as this information was not sufficiently clear during the booking process. For smokers, the hotel can be challenging. Smoking is only permitted in front of the hotel entrance and next to the pool bar. During the evening pool-cleaning period, reaching the smoking area can be difficult because guests must pass through a very wet outdoor area. We stayed at the hotel during my birthday, and I was pleasantly surprised with a bottle of sparkling wine in our room. This thoughtful gesture was greatly appreciated. Overall, we were satisfied with our choice and enjoyed our stay. Nevertheless, there is still some room for improvement, particularly regarding communication about the rooftop pool access and the usability of the outdoor areas in the evening.Posted on Googleyara e.121 days agoAn incredible hotel! I do recommend taking the UP! room, since you have all day access to buffets and drinks (tea, coffee, beer, wine, champagne,...) and the UP! terrace. It is absolutely worth it instead of getting an all-in option or getting a normal room. The staff is incredible, so kind and geniune. The hotel itself is located extremely close to the promenade of the pier.Posted on GooglePaul Brown129 days agoPosted on GoogleKatie133 days agoJust spent 7 days in this beautiful adults only hotel. Really high standards and beautifully maintained. The UP! Experience is well worth the extra cost.+11Posted on GoogleBrian O Connor137 days agoWas at this hotel for 11 days from the 11 of 21st. It was brilliant. From great food to good entertainment most nights. The Breakfast and the food in the restaurant was fabulous. The choice of food was excellent especially in the evening they had a great choice of meat and fish and of course desserts. You could also use your bottle of wine over two nights which was great for me as my partner don't drink alcohol. The staff especially the manager where all brilliant. After dinner there was great entertainment most nights. They also have 3 lovely pools. Looking forward to good back next year and this will be my first time going back to the same hotel in 44 years of going on holidays.Posted on GoogleClaire Handford141 days agoBeautiful! Hotel ! Good value for money. Our first time at Arona Gran. Visited Tenerife over 20yrs stayed at Carlton Ritz Alabama & Melia jardin Teide . 5star hotels. This Arona Gran is exceptional ! amazing staff! So efficient & very friendly. Gorgeous cuisine food ! Antonio waiter so efficient & attentive in the restaurant . The hotel has a fantastic vibe! So comfortable. will be back in September! Amazing!+5Posted on GoogleKlaus Roscher144 days agoPosted on GoogleNichola Morrison147 days agoFabulous hotel, Amazing water arobics, Virginia is a breath of fresh air , so friendly ,approachable Such an amazing place , clean food amazing 10/10Posted on GoogleElizabeth Mayfield148 days agoGorgeous hotel, returning most years and it’s always top class. Food and service excellent! Bar and restaurant staff amazing. Great gym and exercise classes, Virginia and Gloria are so professional and so inclusive in their classes, truly lovely! Thank you xx+1Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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