Facilities
A hotel for slowing down, floor by floor
At the Arona the day falls into place on its own: a swim in the outdoor pools, a few hours in the sun and the calm of the Thalasso Spa when your body asks for it. Here is everything the hotel has, from the Cycling Centre to the UP! Terrace, so you can choose without hurrying.

Pool
Outdoor pools
Central pool area (ground floor) Included
Two outdoor pools in the heart of the hotel, one of them heated, ringed by a sun terrace. Oval in…
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Pool · Solarium / terrace
Outdoor pools
- Where it is
- Central pool area (ground floor)
- Access
- Included
Two outdoor pools in the heart of the hotel, one of them heated, ringed by a sun terrace. Oval in shape, with tiled and steel steps; there is no pool hoist. Beside pool 2 you will find a jacuzzi, and sun loungers and parasols across the terrace are free to use, although they cannot be reserved.

Pool
Pool sun terrace
Ground floor Included
2,777 m² of sun terrace with small landscaped corners around the two main pools and the outdoor spa pool, with…
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Pool · Solarium / terrace
Pool sun terrace
- Where it is
- Ground floor
- Access
- Included
2,777 m² of sun terrace with small landscaped corners around the two main pools and the outdoor spa pool, with free loungers and parasols facing the sea. The Aguaviva bar and terrace and the à la carte restaurant Jarea are here too.

Pool
Infinity pool · UP! Terrace
Rooftop, UP! Terrace, seventh floor Extra charge
Heated infinity pool on the exclusive UP! Terrace, looking out over the ocean, the bay of Los Cristianos and the…
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Pool
Glass pool · UP! Terrace
Rooftop, UP! Terrace Extra charge
The second pool on the UP! Terrace, also heated, with a glass front over the façade and views of the…
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Solarium / terrace
UP! Terrace
Hotel rooftop, seventh floor Extra charge
The exclusive terrace of the UP! experience: 1,370 m² of terrace and sun deck with capacity for 144 people, two…
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Solarium / terrace
UP! Terrace
- Where it is
- Hotel rooftop, seventh floor
- Access
- Extra charge
The exclusive terrace of the UP! experience: 1,370 m² of terrace and sun deck with capacity for 144 people, two pools, an outdoor jacuzzi, Balinese beds, sunbeds and a bar with premium snacks and drinks included. A guaranteed sunbed for every guest. This is where the infinity pool and the glass pool are. Opening hours: winter 10:00am–6:00pm and summer 10:00am–8:00pm (snacks and drinks from 10:00am to 6:00pm).

Spa & wellness
Thalasso Spa
Wellness area, next to the pools Extra charge
Spa and wellness centre with 272 m² of wet area: hydrotherapy pool, bucket showers, Scottish bi-thermal shower, mist shower, sauna,…
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Spa & wellness
Thalasso Spa
- Where it is
- Wellness area, next to the pools
- Access
- Extra charge
Spa and wellness centre with 272 m² of wet area: hydrotherapy pool, bucket showers, Scottish bi-thermal shower, mist shower, sauna, heated loungers, steam bath, footbath, cold plunge pool, Turkish bath and Roman thermal room. A further 90 m² house six rooms for massages, rituals and beauty treatments. If you have a late departure, you can use one of the spa's four courtesy rooms free of charge to shower and change before leaving the hotel. Open 10:00am–6:00pm Monday to Saturday, closed on Sundays.

Gym
Gym
Inside the hotel, in the pool area beside the door onto the seafront promenade Included
Technogym gym of 302 m² with air conditioning and sea views, with 26 machines: treadmills, exercise bikes, cross trainers and…
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Gym
Gym
- Where it is
- Inside the hotel, in the pool area beside the door onto the seafront promenade
- Access
- Included
Technogym gym of 302 m² with air conditioning and sea views, with 26 machines: treadmills, exercise bikes, cross trainers and a stair climber, plus leg press, cable machines, chest press, abductors and adductors. A separate room hosts group classes in yoga, stretching and spinning. Water fountain and towels included for all guests, and changing rooms with an adapted toilet right opposite. Open 7:00am–10:00pm, with a professional trainer from 10:00am to 6:00pm, five days a week.

Other
Cycling Centre
Opposite the gym, next to the hotel door onto the seafront promenade Included
A room of its own for cyclists: keep your bike or your rental here, rinse it down in the washing…
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Other
Cycling Centre
- Where it is
- Opposite the gym, next to the hotel door onto the seafront promenade
- Access
- Included
A room of its own for cyclists: keep your bike or your rental here, rinse it down in the washing area and tune it up at the workbench. A QR code gives you routes around the area, and the door straight onto the seafront promenade makes setting off easy.

Hairdresser
Hair salon
Hotel shopping arcade, first floor Extra charge
Hair salon of 40 m² in the hotel's shopping arcade, on the first floor. Open Tuesday to Saturday by appointment.
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Hairdresser
Shopping arcade
First floor, near the main entrance Included
500 m² of shopping arcade inside the hotel, also accessible from the street: hair salon, menswear and womenswear boutique, swimwear,…
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Hairdresser · Other · Shop / boutique
Shopping arcade
- Where it is
- First floor, near the main entrance
- Access
- Included
500 m² of shopping arcade inside the hotel, also accessible from the street: hair salon, menswear and womenswear boutique, swimwear, electronics, jewellery, bags and luggage, and a bazaar. Open Monday to Saturday, and some shops on Sundays too. In the outdoor shopping area, of 180 m², there is a pharmacy open from 9:00am to 9:00pm every day and a private medical centre that accepts health insurance.

Games / leisure area
Masca games room
On the ground floor of the hotel, next to the Lagos bar. Included
Room of 63 m² with tables and armchairs for cards or board games, and a small library of books available…
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Services and facilities
Everything you have on hand during your stay. Anything marked as an extra charge is booked separately, at reception or when you reserve.
Included
- 24-hour reception
- Free WiFi
- Luggage storage
- Laundry service
- Room service
- Minibar
- Pool towels
- Assistance dogs welcome
- Outdoor pools
- Pool sun terrace
- Gym
- Cycling Centre
- Shopping arcade
- Masca games room
With extra charge
- Infinity pool · UP! Terraceextra charge
- Glass pool · UP! Terraceextra charge
- UP! Terraceextra charge
- Thalasso Spaextra charge
- Hair salonextra charge